FSO Header - Service Action

New FSO or New Quote
or existing FSO number

Service Action

This page records the service actions taken by the field service engineer.

Trouble comments describe the trouble with the machine, as reported by the customer.
Diagnostics comments describe the probable cause of the malfunction, as diagnosed by the field service engineer.
Service Action comments describe the correct actions taken by the field service engineer.

Header

Service Action Code

A code representing the actions taken to repair or service a machine. For reporting purposes only. Source: Service Action Code in Field Service Orders.

Paging Area

Comment

A comment associated with the assigned code.

Hyperlink

Update

Updates the field service order.